Pricing
Simple pricing. No per-question fees. No surprises.
Start free with up to 3 users. Upgrade when your team is ready. Every plan includes cited answers with the Trust Panel.
Free
Try it with your team
Free forever
- Up to 3 users
- 2 connected sources
- 100 questions per month
- All connector types
- Cited answers with Trust Panel
- Content freshness badges
- 7-day conversation history
- Community support
Team
For teams who are done searching
Billed annuallySave 17%
Min 3 users
- Up to 5 connected sources
- Unlimited questions
- Unlimited conversation history
- Full Trust Panel with thinking steps
- Conflict detection
- Multi-turn conversations with memory
- Follow-up suggestions
- Slack bot (/ask command)
- Real-time sync (webhooks)
- Basic admin dashboard
- Quality insights
- Email support (48hr response)
14-day free trial · No credit card required
Business
For teams that need control
Billed annuallySave 17%
Min 5 users
- Up to 15 connected sources
- Everything in Team, plus:
- Per-source access control
- Per-folder access control
- Default closed access mode
- DLP masking & PII detection
- Full admin dashboard (all tabs)
- Audit log with export
- Source health monitoring
- API access (1,000 calls/month)
- Priority email support (24hr)
14-day free trial · No credit card required
Enterprise
For organisations where trust isn't optional
Custom pricing based on your needs
- Everything in Business, plus:
- Unlimited connected sources
- Unlimited API calls
- SSO / SAML authentication
- SCIM user provisioning
- Custom data retention policies
- Dedicated onboarding & CSM
- SLA guarantees (99.9% uptime)
- Custom AI model selection
- Webhook notifications
- Invoice billing (NET 30)
What you're actually paying for
Cited answers, not guesses
Every AI tool gives you answers. InternalWiki gives you answers with proof — claim-level citations, confidence scores, and document freshness. That's the difference between 'the AI said so' and 'here's the evidence.'
Permissions that work
Most AI tools read everything and hope the filter catches sensitive content. InternalWiki enforces permissions at the database level. Unauthorised documents never enter the AI's context. That engineering costs more to build — but it's the only approach that works for enterprise.
Your data stays yours
We don't train on your documents. We don't sell your data. We don't retain it after you disconnect. Full audit trail so you can prove it.
Compare plans side by side
| Feature | Free | Team | Business | Enterprise |
|---|---|---|---|---|
| Core | ||||
| Users | Up to 3 | 3+ | 5+ | Unlimited |
| Questions per month | 100 | Unlimited | Unlimited | Unlimited |
| Connected sources | 2 | 5 | 15 | Unlimited |
| Conversation history | 7 days | Unlimited | Unlimited | Unlimited |
| Trust & Citations | ||||
| Cited answers | Included | Included | Included | Included |
| Trust Panel | Basic | Full | Full | Full |
| Content freshness badges | Included | Included | Included | Included |
| Confidence scoring | Included | Included | Included | Included |
| Conflict detection | Not included | Included | Included | Included |
| Thinking steps | Not included | Included | Included | Included |
| Multi-turn memory | Not included | Included | Included | Included |
| Follow-up suggestions | Not included | Included | Included | Included |
| Integrations | ||||
| Google Drive | Included | Included | Included | Included |
| Slack | Included | Included | Included | Included |
| Microsoft 365 | Included | Included | Included | Included |
| Notion, Confluence, GitHub, Jira, Dropbox | Included | Included | Included | Included |
| Custom integrations | Not included | Not included | Not included | Included |
| Slack bot (/ask command) | Not included | Included | Included | Included |
| Real-time sync (webhooks) | Not included | Included | Included | Included |
| Admin & Security | ||||
| Permission-aware retrieval | Included | Included | Included | Included |
| Admin dashboard | Not included | Basic (Usage) | Full (all tabs) | Full |
| Per-source access control | Not included | Not included | Included | Included |
| Per-folder access control | Not included | Not included | Included | Included |
| Default closed access mode | Not included | Not included | Included | Included |
| DLP masking & PII detection | Not included | Not included | Included | Included |
| Audit log | Not included | Not included | Included | Included |
| Audit log export | Not included | Not included | Included | Included |
| Source health monitoring | Not included | Not included | Included | Included |
| SSO / SAML | Not included | Not included | Not included | Included |
| SCIM provisioning | Not included | Not included | Not included | Included |
| Custom data retention | Not included | Not included | Not included | Included |
| Custom AI model selection | Not included | Not included | Not included | Included |
| API | ||||
| REST API access | Not included | Not included | 1,000 calls/mo | Unlimited |
| Webhook notifications | Not included | Not included | Not included | Included |
| Support | ||||
| Community support | Included | Included | Included | Included |
| Email support | Not included | 48hr response | 24hr response | Priority |
| Dedicated CSM | Not included | Not included | Not included | Included |
| SLA guarantee | Not included | Not included | Not included | 99.9% |
| Invoice billing (NET 30) | Not included | Not included | Not included | Included |
Calculate what knowledge chaos costs your team
The average 25-person team wastes 3,600 hours per year searching for information that already exists.
$86,400
wasted per year by a 25-person team
Frequently asked questions
Yes. You can upgrade or downgrade at any time. Prorated billing applies automatically. When you upgrade, you get immediate access to the new plan's features. When you downgrade, you keep access until the end of your current billing period.
No. All plans are month-to-month (or annual if you choose the annual billing discount). Cancel anytime — no exit fees, no penalties.
Sign up with your email, connect up to 2 data sources (Google Drive, Slack, Microsoft 365, Notion, Confluence, GitHub, Jira, or Dropbox), and start asking questions. Up to 3 users and 100 questions per month. No credit card required. No time limit.
Team requires 3 users, Business requires 5 users. The Free plan supports up to 3 users with no minimum.
Free allows 2 sources, Team allows 5, Business allows 15, Enterprise is unlimited.
All connector types (Google Drive, Slack, M365, Notion, Confluence, GitHub, Jira, Dropbox) are available on every plan. Plans differ by the number of sources you can connect, not which types.
Both Team and Business include a 14-day free trial with no credit card required.
Anyone who asks questions through InternalWiki counts as a user. Admin-only accounts that don't ask questions are free. On the Team plan, you need a minimum of 3 users. On the Business plan, you need a minimum of 5 users.
Yes. Contact us at gideon@internalwiki.com with details about your organisation and we'll set up a discounted plan.
At 100 questions per month, you'll see a message prompting you to upgrade. Your existing answers and connected sources stay intact — you just can't ask new questions until the next month or until you upgrade.
Enterprise pricing is based on your organisation's needs. Contact gideon@internalwiki.com for a custom quote.
No. Your documents are never used to train any AI model. We use OpenAI's API with data processing agreements that explicitly prohibit training on customer data.
Yes. You can export your audit logs as JSON or CSV. When you disconnect a source, all indexed content is permanently deleted within 24 hours.
Start with the free plan. Upgrade when you're ready.
No credit card required. No sales call needed. Just connect a source and start asking questions.
Questions? hello@internalwiki.com